What we do
Never miss a tenant call · Works in AppFolio, Buildium & more · ISO 27001:2022 Certified · No lock-in contracts · Live in 2 weeks
Every unread tenant email is a maintenance issue about to get worse. Every unanswered call is a leasing lead about to call your competitor instead. Your PM team is buried, and hiring in-house to fix it means paying local wages for work that doesn’t need to sit in a local office.
Outsourcey places a dedicated property management virtual assistant in the Philippines who answers your tenants’ calls, coordinates your maintenance, handles your leasing paperwork, and keeps the books straight, all inside your PM software, on your hours.
We staff property management companies, not individual owners renting out a spare unit. If you manage doors on behalf of owners, our virtual assistants handle the back-office and tenant-facing work your team doesn’t have hours in the day for.
Looking for support on the agent side instead? Check out our Real Estate Support page. A real estate virtual assistant and a property management VA do different jobs.
A generic property management answering service takes a message and hangs up. Your dedicated VA actually know your properties, your vendor list and your escalation rules.
A flooded unit at 11pm handled by someone reading a script becomes a liability claim. Handled by a VA who knows exactly who to call and when to wake up the owner, it becomes a Tuesday.
Whether you need full front-desk coverage, overflow when call volume spikes, or a proper property management call center setup for a larger portfolio, your VA triages the emergency, captures the leasing lead, and logs it all in your system every time.
Whatever’s in your portfolio, there’s a version of property management support built for it.
A dedicated offshore property management virtual assistant through Outsourcey starts at $6 USD/hour, with salary, benefits, payroll, HR, and equipment all included. No setup fees. No lock-in contract. And if you find it cheaper elsewhere, we'll beat it.
Compare that to a US-based PM assistant or leasing admin running $40,000– $50,000/year plus benefits, or a pay-per-call answering service charging $1–2/minute.
We’d rather tell you this now than have you find out later.
Every call that rings out is a lead walking, a maintenance issue festering, or a tenant one bad experience closer to leaving.
Get a dedicated property management virtual assistant live in your PM software in two weeks for a fraction of what a local hire costs. No lock-in. No setup fees. If you find it cheaper elsewhere, we'll beat it.
No lock-in contracts. No setup fees. Live in two weeks.
Outsourcey is leading the way in building offshore teams for enhanced productivity.
FAQs
Rates start at $6 USD/hour, all-inclusive of salary, benefits, payroll, and equipment, with no setup fees and no lock-in contract.
They run your back office and tenant-facing admin: answering tenant calls and messages, coordinating maintenance and vendors, processing leasing applications and renewals, and handling rent collection and bookkeeping. They work in your PM software, on your hours. What they can’t do is on-site work, such as showings and inspections.
Yes, tenant phone and message coverage is one of the highest-value things a property management VA does. Your dedicated VA answers calls, triages maintenance emergencies against your escalation rules, and captures leasing enquiries, so nothing goes to voicemail. Unlike a generic answering service, they actually know your properties and vendors.
AppFolio, Buildium, Yardi, Propertyware, Rent Manager, and most other major platforms. They work inside your existing instance, under your permissions, so there’s no new system to set up.
A generic property management call center takes a message and passes it along. A dedicated VA runs the whole process (triaging the emergency, dispatching the vendor, capturing the lead, updating your system), because they work only for your company and actually know your properties and rules.
Yes, a short-term rental virtual assistant from Outsourcey can handle guest messaging, bookings, cleaning and turnover coordination, listing updates across Airbnb, VRBO, Guesty, and Hostaway.
Yes. Logging work orders, quoting and booking trades, follow-ups and updates to tenants and owners. Approvals stay with your property managers.
Yes. Rent follow-up, delinquency tracking, owner statements and accounts payable all fall under property management bookkeeping. AppFolio, Buildium, Yardi, Rent Manager, PropertyMe, plus Xero and QuickBooks for reconciliations.
Two weeks from your first scoping call to go-live. Recruitment and testing take 7–10 days, then you interview, then onboarding and software access take 2–3 days.
No lock-in, 30 days notice, performance management via your Client Success Partner, and recruitment repeats until you are 100% satisfied.Free replacement if a hire is not the right fit
Related Services: Real Estate Support · Real Estate Accountant · Bookkeeping · Property Consultant · Call Center Services
Free consultation
Get a 100% FREE consultation with one of the Outsourcey founders!
In addition to the instant savings associated with offshore staffing solutions, if you come across a better price from a competitor, we'll beat it.
Outsourcey brings employees secure employment, competitive wages, a family-like culture and a healthy work-life balance. We understand the intricacies of local Filipino culture and successfully foster loyalty to give you long-term retention and a competitive advantage.
Unlike our competitors which are owned by large private equity firms with layers of bureaucracy, you will have direct access to the Outsourcey founders at any stage.
