Privacy Policy

1. We are committed to protecting Your personal information

Outsourcey Pty Ltd (ACN 675 032 872) and its related bodies corporate (collectively, Outsourcey, Us, Our or We) are committed to protecting your (You, Your) privacy. This Privacy Policy applies to all registers users of the Outsourcey platform (Platform) and unregistered visitors to Our website at (Website), it sets out Our commitment in respect of any personal information We collect or hold about You, and what We do with that information.

The privacy practices under this Privacy Policy may vary among the countries in which We operate and to reflect local practices and legal requirements (Applicable Data Protection Laws). In most cases this will be the law of the country in which You are located.

Any personal information that We collect or hold about You will only be used for the purposes for which We have collected it, or as allowed by law. You consent to Us collecting, holding, using and disclosing Your personal information in accordance with this Privacy Policy. We will abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988 (Cth) (Privacy Act) and any other Applicable Data Protection Laws, in respect of Your personal information.

2. What is personal information?

When We refer to “personal information” We mean information from which Your identity is reasonably apparent. This information may include information or an opinion about You. We will only collect personal information which is reasonably necessary for, or directly related to, Our functions and activities. We may use Your personal information for direct marketing where We have Your express or inferred consent to do so.

The kinds of personal information We may collect about You include Your name, Your address, cookies, Your history of purchases, Your use of Our products and services and details of enquiries or complaints You make and any other information We made need to contact You. We may also hold sensitive information or credit information.

Our server may also log details about any computer used to access the Platform, including technical data, which may include Your IP address, the types of devices You are using to access the Website, browser type, language, operating system, the date and time of access and details of any information downloaded.

3. Cookies and their use on Our Website

We use cookies when You visit Our Website for the purpose of providing You with a better and more customised service.

A cookie is a small piece of data placed on Your web browser by Our Website. A cookie can be retrieved when You next visit Our Website to remember Your previous activity. Cookies are frequently used on websites. You can choose if and how a cookie will be accepted by configuring Your preferences and options in Your web browser.

We use cookies for different purposes such as:

  1. allocating a unique number to Your internet browser;
  2. to customise Our Website for You;
  3. for statistical purposes;
  4. for security purposes; and/or
  5. to authenticate or identify whether You are registered on Our Website, without requiring You to re-enter details each time You log on to Our Website.

If at any time You do not wish to accept cookies or wish to delete existing cookies, You may manually configure Your browser to refuse cookies or may manually delete existing cookies from Your hard drive. However, by deleting or refusing to accept cookies You may obstruct or hinder Your ability to experience the full functionality of Our Website.

4. Why do We collect, hold and use Your personal information?

We collect personal information for the purposes of conducting business with You, providing any services You have requested and managing Our relationship with You. This can occur when You visit Our Website, when You post a query through the portal accessible through Our Website, or otherwise when You contact Us or sign up to receive services from Us.

If You do not provide Us with Your personal information, We may not be able to provide You with Our services, communicate with You or respond to Your enquiries.

Credit information

In the course of Our business with You, We may collect and hold credit information. Credit information is information which is usually exchanged between credit and finance providers, credit reporting bodies and other entities that are involved in managing credit. The type of credit information that We hold may include details of Your liabilities in respect of consumer credit, default information, and information about court proceedings. If We collect or hold credit information We do so to assist in the management of any credit We extend.

You may access any credit information that We hold about You, seek correction of this information, or enquire about how We have used Your credit information by using Our Contact Details below. We will acknowledge Your enquiry within 7 days, and will provide You with an outcome to Your query within 30 days.

Sensitive information

Sensitive information refers to any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional, or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

We will not ask You to disclose sensitive information unless it is necessary for Us to conduct Our business with You. However, if You elect to provide Us with unsolicited sensitive information, it may be stored.

Do We disclose Your personal information?

We may disclose Your personal information to the following parties, some of which are located outside of Australia:

  1. external service providers and/or contractors, so they can provide the service We have contracted out to them;
  2. companies that provide information and infrastructure systems to Us;
  3. anybody who represents You;
  4. anyone, where You have provided Us consent;
  5. investors, agents, advisers, or any entity that has an interest in Our business;
  6. if the ownership or control of all or part of Our business changes, We may transfer Your personal information to the new owner.
  7. third parties who have instructed Us to provide services; or
  8. organisations that provide products or services used or marketed by Us.

We may also disclose Your personal information to others where:

  1. We are required or authorised by law to do so;
  2. You may have expressly consented to the disclosure or Your consent may be reasonably inferred from the circumstances; or
  3. We are otherwise permitted to disclose the information under the Applicable Data Protection Laws.

Prior to disclosing any of Your personal information to another person or organisation, We will take reasonable steps to ensure that the person or organisation has a commitment to protecting Your personal information at least equal to Our commitment, or otherwise that You have consented to Us making the disclosure.

5. Do We use Your personal information for marketing?

We will use Your personal information to offer You products and services We believe may be interest You, but We will not do so if You tell Us not to. These products and services may be offered by Us, Our related companies, Our other business partners or Our service providers.

Where You receive electronic marketing communications from Us, You may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.

6. Storage of personal information

We store personal information in a combination of secure computer facilities, cloud storage and paper-based files and other records operated by either Us or Our external providers. The cloud storage and the IT servers may be located outside Australia.

We implement and maintain processes and security measures to protect personal information which We hold from misuse, interference or loss, and from unauthorised access, modification or disclosure.

These processes and measure include:

  1. the use of identity and access management technologies to control access to systems on which information is processed and stored;
  2. requiring all employees to keep information secure;
  3. monitoring and regularly reviewing Our practises against Our own policies and against industry best practice.

We will also take reasonable steps to destroy or de-identify Your personal information once we no longer require it for the purposes for which it was collected or for any secondary purpose permitted under Applicable Data Protection Laws.

7. Access to and correction of Your personal information

Applicable Data Protection Laws may give You the right to access personal data held about You. This will usually be the case where You are based in Australia, the United States of America or the European Union. Any request should be made in writing, and the best way for You to do so is to contact Us at the Contact Details below.

We will generally rely on You to ensure the information We hold about You is accurate or complete. If any of the personal information We hold about You is incorrect, inaccurate or out of date, You may request that We correct the information. If appropriate, We will correct the personal information at the time of the request. Where reasonable, and after any investigation we deem necessary to undertake, We will provide You with details about whether We have corrected the personal information within 30 days. We may need to consult with other entities as part of Our investigation. There are some circumstances in which we are not required to give You access to Your personal information.

There is no charge for requesting access to Your personal information but We may require You to meet Our reasonable costs in providing You with access (such as photocopying costs or costs for time spent on collating large amounts of material). We may reject requests and/or charge a fee where We are entitled to do so under Applicable Data Protection Laws, which may include where the request is manifestly unreasonable, in particular due to its repetitive or systematic nature, require disproportionate effort and/or risks the privacy or confidentiality of others.

8. Your rights under GDPR

Under Applicable Data Protection Laws, You may have certain rights regarding the personal data We maintain about You. We also offer You certain choices about what personal data We collect from You, how We use that personal data, and how we communicate with You.

You can choose not to provide personal information to Us. You also may refrain from submitting personal data directly to Us. To the extent provided by Applicable Data Protection Laws, You may withdraw any consent You previously provided to Us, or object at any time to the processing of Your information. We will apply Your preferences going forward. In some circumstances, withdrawing Your consent to Our use or disclosure of Your Information will mean that You cannot take advantage of certain products or services.

The rights above are likely to apply to You if You are based in the European Union. The General Data Protection Regulation (GDPR) applies when Your Information is collected by Us in the European Union, and in these circumstances You will have certain rights in relation to Your “personal data”. Under the GDPR, personal data means “‘any information relating to an identified or identifiable natural person”.

Please refer to the Contact Details section of this Privacy Policy if You wish to make a data subject rights request or have a related request. The rights in this part are likely to apply to You if You are based in the European Union.

9. How safe is Your personal information with Us?

We will take reasonable steps to protect Your personal information by storing it in a secure environment. We may store Your personal information in paper and/or electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.

10. What if You do not like how We handle Your personal information?

If You are not satisfied with how We have handled Your personal information, or You have a complaint about Our compliance with the Privacy Act or the Applicable Data Protection Laws, please contact Us using the Contact Details below. We will acknowledge Your complaint within 7 days, and provide You with a decision regarding Your complaint within 30 days. If You are dissatisfied with the response of Our Privacy Officer, You may make a complaint to the Privacy Commissioner which can be contacted via the Office of the Australian Information Commissioner website or on 1300 363 992.

11. Changes to Our Privacy Policy

We constantly review Our policies to keep up to date with the law and market expectations. Consequently, We may change this Privacy Policy from time to time. We are not required to notify You of any such change, but We encourage You to revisit and review Our Privacy Policy from time to time.

12. Further Information

You may request further information about the way We manage Your personal information by contacting Us on the Contact Details below.

13. Our Contact Details

Should You wish to contact Us in relation to any aspect of Our Privacy Policy, please contact Us via the Contact Us page on Our Website, or contact the Data Protection Officer through the contact details below:

Data Protection Officer: Charles Allnutt

Email Address: [email protected]

Mobile Number: +61 437 864 089