What we do
24/7 coverage · Trained trust & safety teams · Moderator wellbeing support · ISO 27001:2022 Certified · No lock-in contracts
Your community is only as safe as the people watching it. AI filters miss context, sarcasm and coded language. A raw content queue with no training makes inconsistent calls that erode player trust fast. And too much of this industry keeps prices down by treating moderators as disposable, and it shows in the quality of decisions your players live with every day.
Outsourcey does content moderation outsourcing differently. We build you a dedicated trust and safety team that learns your community guidelines, moderates consistently across every channel you run, and works around the clock. Plus, we support those moderators properly, because burned-out reviewers make bad calls and don’t stick around long enough to get good at the job.
Everyone selling moderation services will tell you they're the answer. Here's how the three options stack up.
AI catches the obvious 80%: spam, known slurs, and banned image hashes. But the 20% left over is coded abuse, sarcasm that flips a "compliment" into harassment, context that only makes sense if you know your own community. Content moderation that stops at automation is moderation that stops right before it matters.
A raw content queue doesn't fix that either. Cheap, untrained reviewers working off a generic policy list will process volume, but they won't know your game, your slang, or your escalation calls.
What our moderation teams handle
A dedicated offshore content moderator through Outsourcey costs between $5 and $9 USD per hour, or from $870 USD/month full-time, including salary above local market, wellbeing support, benefits, payroll, HR and a secure ISO 27001-certified environment. 24/7 coverage costs no night-shift premium, thanks to follow-the-sun scheduling.
Supported moderators make better, more consistent decisions, and they stay in the role long enough to get good at reading your community. That’s why our calls are more reliable than those in a high-churn queue.
We’d rather tell you now than sell you something you don’t need.
Every day without proper coverage is another day of reports piling up, toxic chat driving players out, and decisions being made by whoever's cheapest rather than whoever's trained.
With outsourced content moderation, you get a dedicated team, real training on your guidelines, coverage that never sleeps, and moderators who are well supported to make good calls consistently. No lock-in contracts, no setup fees, and a price-beat guarantee if you're comparing us to anyone else.
No lock-in contracts. No setup fees. Price-beat guarantee.
Outsourcey is leading the way in building offshore teams for enhanced productivity.
FAQs
From $5/hr (from ~$870/mo full-time, USD). Junior from $5/hr, Mid from $7/hr, Senior from $9/hr. Site: one all-in hourly rate covering salary, benefits, recruitment, HR, payroll, IT and a Client Success Partner. No setup fees, no lock-in.
AI handles high-volume, obvious cases well, but it misses context, sarcasm, coded abuse and novel harm. The strongest setup pairs AI for scale with trained human moderators for judgment. We work alongside your AI tools, not instead of them.
Pay above the local market rate, reviewed annually; free counselling/EAP access; rotation off graphic queues; capped exposure per shift; and scheduled wellness breaks.
Yes. Follow-the-sun scheduling from Manila delivers round-the-clock coverage without paying night-shift premiums, so your community is watched even while your home team sleeps.
In-game chat, Discord, forums, social, app store reviews and UGC (text, image, video).
Yes, that’s the difference between a dedicated team and a generic queue. Your moderators train on your specific guidelines, escalate edge cases your way, and make decisions consistent with your brand and community.
Illegal content is escalated straight to your trust and safety lead and reported to NCMEC or the relevant authority; it is never downloaded or stored.
ISO 27001:2022, NDAs, restricted access, DLP.
Two weeks from scoping call to live. Recruitment and testing take 7–10 days; the interview and onboarding, plus tool access, take 2–3 days.
Yes. No minimum headcount, no lock-in. Scale up for a launch, tournament or viral moment, and back down once it settles.
Free consultation
Get a 100% FREE consultation with one of the Outsourcey founders!
In addition to the instant savings associated with offshore staffing solutions, if you come across a better price from a competitor, we'll beat it.
Outsourcey brings employees secure employment, competitive wages, a family-like culture and a healthy work-life balance. We understand the intricacies of local Filipino culture and successfully foster loyalty to give you long-term retention and a competitive advantage.
Unlike our competitors which are owned by large private equity firms with layers of bureaucracy, you will have direct access to the Outsourcey founders at any stage.
