Outsourcing your healthcare contact center needs is about more than just answering phones—it’s about improving patient care and satisfaction while reducing your team’s workload. Our dedicated medical call center staff is trained to handle everything from patient inquiries to insurance issues and emergency call routing.
Taking healthcare contact center services to the next level
Patient appointment management
We handle scheduling with ease, so your patients never miss their appointments. Our medical call center services ensure smooth coordination for all.
Medical billing inquiries
No more confusion. We resolve all billing concerns quickly, taking that hassle off your hands.
Insurance verification
Our team ensures insurance details are sorted before appointments, streamlining the process for you and your patients.
Prescription support
We handle prescription calls, refills, and patient inquiries, giving your team more time to focus on care.
Post-treatment follow-ups
We check in with patients after their treatments to gather feedback and address any concerns, enhancing patient satisfaction.
Emergency call routing
Our healthcare contact center ensures urgent calls reach the right person instantly, protecting patient safety.
What our clients say!
Rotem Rotenberg
Managing Director at Cobild
⭐️ ⭐ ⭐ ⭐ ⭐
"“Outsourcey's team has played a crucial role in our expansion. Their support has been invaluable, contributing significantly to our success. Grateful for their dedication.”"
Alex Louey
Co-founder at Appscore
⭐️ ⭐ ⭐ ⭐ ⭐
""Outstanding service & results! Outsourcey consistently surpasses our expectations and demonstrated excellence. Highly impressed with their commitment to our business.""
Ashleigh Pyke
Founder at Jnr.life
⭐️ ⭐ ⭐ ⭐ ⭐
"“Outsourcey demonstrated a profound understanding of our business needs. Their attention to detail & proactive approach set them apart in the outsourcing industry.”"
Brad Hampel
Seeker Agency
⭐️ ⭐ ⭐ ⭐ ⭐
""Outsourcey has been a game-changer for us. Their seamless solutions have streamlined our processes, allowing us to focus more on our core business objectives."
Rotem Rotenberg
Managing Director at Cobild
⭐️ ⭐ ⭐ ⭐ ⭐
“Outsourcey's team has played a crucial role in our expansion. Their support has been invaluable, contributing significantly to our success. Grateful for their dedication.”
Alex Louey
Co-founder at Appscore
⭐️ ⭐ ⭐ ⭐ ⭐
"Outstanding service & results! Outsourcey consistently surpasses our expectations and demonstrated excellence. Highly impressed with their commitment to our business."
Ashleigh Pyke
Founder at Jnr.life
⭐️ ⭐ ⭐ ⭐ ⭐
“Outsourcey demonstrated a profound understanding of our business needs. Their attention to detail & proactive approach set them apart in the outsourcing industry.”
Brad Hampel
Seeker Agency
⭐️ ⭐ ⭐ ⭐ ⭐
"Outsourcey has been a game-changer for us. Their seamless solutions have streamlined our processes, allowing us to focus more on our core business objectives.
