What we do
No AI transcription bots reading a script here. This is a real person embedded in your firm’s workflow using Clio, MyCase, Filevine, your phone system, and your CRM. They work inside your systems, under your access controls.
Never miss a call · Confidential & NDA-bound · ISO 27001:2022 Certified · No lock-in contracts · Live in 2 weeks
Every call your firm doesn’t answer goes to the next firm on the list. Every hour your lawyers spend chasing intake forms, juggling the calendar or fixing a billing error is an hour they’re not billing. A full-time front-desk hire costs upwards of $45,000 a year before you’ve bought them a stapler, which is a big ask for a solo practice or small firm still building its book.
Outsourcey places a dedicated legal administrative assistant who answers your phones, runs your intake, manages your calendar and keeps admin moving. They’re trained in a law firm environment, working within your systems, under your rules. Your front office runs itself. Your lawyers go back to practising law.
| Compare | Legal assistant (this page) | Paralegal |
|---|---|---|
| Focus | Administrative & front-office | Substantive legal support |
| Typical work | Reception, intake, scheduling, billing admin, client comms | Drafting, legal research, discovery, case management |
| You need them when | Your front office is drowning | Your lawyers need case-work support |
If the phone's ringing off the hook and your intake process is held together by sticky notes, you want a virtual assistant for lawyers. If your case files are the bottleneck, you want a paralegal.
A generic legal answering service takes a message and hangs up. Your dedicated legal virtual receptionist does the opposite: they know your firm, your practice areas, and your intake process, so you get a qualified lead, a booked consult, and a follow-up that actually happens. Coverage includes call answering, overflow handling, and after-hours support where you need it.
Compare that to a law firm answering service charging you per minute or per call. You’re paying the most exactly when you’re busiest, and you’re still getting a stranger reading a script instead of someone who actually understands your practice. A dedicated assistant who runs the whole intake, not just the phone call, is the difference between a message and a converted client.
A dedicated virtual legal assistant through Outsourcey starts from $7 USD/hour, with no setup fees and no lock-in contract. A US-based legal admin or receptionist runs $45,000–$55,000/year before benefits, payroll tax, and equipment, and a pay-per-call answering service charges $1–$2 per minute, which punishes you the moment business picks up.
Rates vary by experience level and coverage hours. Get exact pricing on a free consultation call.
Once your call volume climbs past a modest handful a day, a dedicated legal intake specialist on a flat rate comes out cheaper than per-minute billing and converts better, because they own the whole intake instead of clocking off the second the call ends. If you’re taking more than a few dozen calls a month, the math tips in favour of a dedicated hire fast.
We’d rather tell you this now than have you churn in month two.
Every day you wait is another day of voicemails nobody returns and a calendar nobody owns. Your dedicated virtual legal assistant can be answering calls and running intake in two weeks for a fraction of what an in-house hire costs, with zero setup fees and zero lock-in.
No lock-in contracts. No setup fees. Live in two weeks.
Related roles: Virtual Paralegals · Legal Intake · Corporate Lawyers · Legal industry
Outsourcey is leading the way in building offshore teams for enhanced productivity.
FAQs
Outsourcey’s dedicated virtual legal assistants start from $7 USD/hour, with no setup fees and no lock-in contracts. Exact pricing depends on experience level and coverage hours — book a free consultation for a quote tailored to your firm.
A legal administrative assistant handles reception, client intake, scheduling and billing admin. A paralegal does substantive legal work under a lawyer’s supervision. If your front office is the bottleneck, you want an assistant; if case work is, you want a paralegal.
Yes. Your dedicated legal virtual receptionist answers and screens calls, runs new-client intake, qualifies leads and books consultations, so no prospective client ever hits voicemail. Unlike a generic call centre, they actually know your firm and your process.
A legal answering service takes a message. A dedicated law firm virtual assistant runs the whole intake (qualifying the lead, booking the consult, following up) because they work exclusively for your firm and know exactly how you operate. That’s a converted client, not a slip of paper.
No, that’s a paralegal’s role. A legal assistant sticks to administrative and front-office support. For substantive legal work under supervision, see our virtual paralegals.
Clio, MyCase, PracticePanther, Smokeball, your phone system and your CRM. They work inside your existing instance, under your permissions. If you’re on something else, tell us and we’ll get them up to speed.
Every placement is NDA-bound, operates under strict access controls, and is based in an ISO 27001:2022-certified facility. Your client data stays exactly as protected as it is right now.
Two weeks from scoping call to live. Recruitment and testing takes 7–10 days, you interview, and onboarding (NDAs, system access, workflow handover) takes another 2–3 days.
Yes, timezone flexibility means coverage can extend into US after-hours and handle overflow during your busiest periods, so calls stop backing up the moment volume spikes.
We’ll replace them. No drama, no extra fee, no need to start the whole process from scratch on your end.
Free consultation
Get a 100% FREE consultation with one of the Outsourcey founders!
In addition to the instant savings associated with offshore staffing solutions, if you come across a better price from a competitor, we'll beat it.
Outsourcey brings employees secure employment, competitive wages, a family-like culture and a healthy work-life balance. We understand the intricacies of local Filipino culture and successfully foster loyalty to give you long-term retention and a competitive advantage.
Unlike our competitors which are owned by large private equity firms with layers of bureaucracy, you will have direct access to the Outsourcey founders at any stage.
