Virtual Medical Assistants services

Virtual Medical Assistants: Hire a Dedicated Offshore Virtual Medical Assistant

A dedicated Virtual Medical Assistants who actually learns your style.
Google
★★★★★ 5.0 from 120+ Google reviews

What we do

Is a virtual medical assistant HIPAA compliant?

Yes. Every Outsourcey medical VA is HIPAA-trained before they’re ever placed with a client, works under a signed Business Associate Agreement, and operates inside your systems under access controls that you set and control.

HIPAA training at onboarding, refreshed annually, completion records kept

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Business Associate Agreement (BAA) signed before go-live

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ISO 27001:2022 certified

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Staff work inside your EHR, under your permissions. You provision access, you revoke it, and PHI never leaves your systems.

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Breach notification within 24 hours

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Google 5.0 ★★★★★ 120+ Google reviews

Don't take our word for it.

AP

Ashleigh Pyke

Founder at Jnr.life

★★★★★

“Outsourcey demonstrated a profound understanding of our business needs. Their attention to detail & proactive approach set them apart in the outsourcing industry.”

JK

Jeremy Kestenberg

CEO at Bodycare Workplace Solutions

★★★★★

“I’ve been thrilled with the service we have received from Outsourcey. The onboarding experience was seamless, and the quality of their people has been outstanding.”

AL

Alex Louey

Co-founder at Appscore

★★★★★

“Outstanding service & results! Outsourcey consistently surpasses our expectations and demonstrated excellence. Highly impressed with their commitment to our business.”

BH

Brad Hampel

Seeker Agency

★★★★★

“Outsourcey has been a game-changer for us. Their seamless solutions have streamlined our processes, allowing us to focus more on our core business objectives.”

HIPAA-Trained Staff

Virtual Medical Assistants

Your clinicians didn’t spend a decade in training to fight a fax machine. Get a dedicated, HIPAA-trained virtual medical assistant who handles the scheduling, scribing, billing and back-office grind, so your team can get back to actual patients. Full-time from $6USD/hour.

· ISO 27001:2022 Certified · BAA Available · No Lock-In Contracts · No Setup Fees · Price Beat Guarantee · Live in 2 Weeks

 

ISO 27001:2022 Certified

Qualified help, hired fast

Your front desk is drowning. Your physicians are charting until 9pm. Your billing queue is backed up, and your no-show rate keeps climbing. Not because your team isn’t good, but because there simply aren’t enough hands to run the admin engine a practice needs.

That’s where virtual medical assistant services come in. Outsourcey places a full-time, HIPAA-trained VA who works within your systems, under your rules, and is dedicated entirely to your practice. Your clinicians treat patients. Your VA handles everything else. Find excellent admin at a fraction of the cost of a local hire.

What our virtual medical assistant handles

A healthcare virtual assistant from Outsourcey slots into your existing workflow, taking the admin load off your in-house team. 

Front office & virtual medical receptionist support

  • Appointment scheduling, confirmations and reminders
  • Managing the calendar across multiple providers
  • Reducing no-shows with structured follow-up workflows
  • Patient intake and registration
  • Insurance verification and eligibility checks

Think of it as a virtual medical receptionist who never calls in sick, never takes a coffee break at the worst possible moment, and doesn’t cost you a full-time local salary to keep the phones answered.

Clinical documentation support (non-clinical)

  • Virtual medical scribe work (real-time documentation during telehealth visits)
  • Updating patient records 
  • Chart preparation ahead of appointments
  • Referral coordination and tracking

A good virtual medical scribe means your physicians no longer have to take their laptops home. They talk to the patient while the VA types in real time inside your EHR.

Billing & revenue-cycle support

  • Charge entry and claim preparation
  • Prior authorisation requests and follow-up
  • Denial tracking and resubmission support
  • Patient billing enquiries and payment posting

This is where a medical billing virtual assistant can help most: by chasing the claims your team doesn’t have time to chase, so the money owed to you actually shows up.

Patient communication

  • Answering calls and patient messages
  • Prescription refill coordination 
  • Post-visit follow-up and satisfaction outreach

How much does a virtual medical assistant cost?

A full-time virtual medical assistant through Outsourcey runs from $6–$11 USD per hour, or roughly $1,040 USD/month.That includes HIPAA training, salary, benefits, payroll, HR and equipment. No setup fees. No lock-in contract. And if you find it cheaper elsewhere for the same experience, we'll beat it.

Best value
Medical admin VA
from $6/hour
Best for
Scheduling
Intake
Patient comms
Hourly
From $6
Monthly (40 hrs/wk)
From $1,040
Medical scribe
from $6/hour
Best for
Live documentation
Chart prep
Hourly
From $6
Monthly (40 hrs/wk)
From $1,040
Medical billing VA
from $8/hour
Best for
Charge entry
Prior auth
Denials
Hourly
From $8
Monthly (40 hrs/wk)
From $1,390
Senior / team lead
from $11/hour
Best for
Multi-provider practices
QA
Hourly
From $11
Monthly (40 hrs/wk)
From $1,910
What's included
The hourly rate covers the person, equipment and connectivity.
What's not
EHR licences are supplied by your practice; your assistant works in your system with your logins. Specialised software is billed separately if needed.

When an offshore medical VA is not the right fit

We’d rather tell you now than have you find out three months in. Outsourcing doesn’t fix everything, and pretending otherwise is how trust (and compliance) gets broken.

  • You need hands-on clinical work. Vitals, injections, specimen collection. A virtual medical assistant is administrative only. 
  • Your state or payer contracts prohibit offshore PHI access. Some Medicaid and government contracts restrict this; check yours, and we’ll tell you if we can’t meet it.
  • You need someone physically on-site: front-desk check-in with a physical presence in the room can’t be done remotely, no matter how good the VA is.
  • You’ve got low admin hours a week. A part-time answering service might be cheaper for you.

Ready to hire a HIPAA-trained virtual medical assistant?

Stop losing your front desk to ringing phones, intake forms and claim follow-ups. Get one dedicated healthcare virtual assistant who learns your EHR, works your clinic hours, and handles scheduling, scribing or billing, from just $6/hr.

Hire your medical assistant See exact pricing

No lock-in contracts. No setup fees. Live in two weeks.

Outsourcey is leading the way in building offshore teams for enhanced productivity.
Forbes

The edge we bring

Virtual medical assistant services by specialty

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Primary care & family practice: the highest patient volume, the highest admin load. A VA keeps the calendar and inbox from burying your front desk.

Dental practices: scheduling, insurance verification and patient reminders, without the overhead of another chair-side hire.

Mental health & behavioural practices: intake coordination, session scheduling and billing support, handled with discretion the work demands.

Telehealth providers: a virtual medical scribe built for remote-first practices, documenting visits in real time no matter where your patients are logging in from.

Specialty clinics: depth beyond general admin, for practices with more specific documentation and billing needs,

FAQs

Medical virtual assistant FAQs

Medical virtual assistant : Hire a Dedicated Medical virtual assistant

Is a virtual medical assistant HIPAA compliant?

Yes. Every Outsourcey medical VA is HIPAA-trained before placement and works under a signed Business Associate Agreement within your EHR, with access controls you set.

What can a virtual medical assistant do — and not do?

They handle administrative work: scheduling, intake, scribing, billing support, patient communication and records. They don’t perform clinical tasks. No vitals, no injections, no specimen handling. A VA frees up your clinical staff to do clinical work.

How much does a medical virtual assistant cost?

From $6/hr (from ~$1,040/mo full-time, USD). Junior from $6/hr, Mid from $8/hr, Senior from $11/hr. One all-in hourly rate covering salary, benefits, recruitment, HR, payroll, IT and a Client Success Partner. No setup fees, no lock-in.

Can they work in our EHR?

Yes, they work inside your EHR (eClinicalWorks, athenahealth, Epic etc.) with your logins.

Do you sign a Business Associate Agreement?

Yes, a BAA is signed before go-live.

Can a virtual medical assistant do medical scribing?

Yes. Real-time scribing during telehealth visits is one of the most common uses for a virtual medical scribe. They document the encounter in your EHR while the physician focuses entirely on the patient, cutting after-hours charting to near zero.

Are they trained in medical terminology?

Yes, all candidates are screened for medical background and terminology.

Can they handle prior authorisations and billing?

Yes, within scope. Complex coding is priced as a separate role.

How fast can we get someone started?

Two weeks, start to finish, scoping call to live, including HIPAA training and a signed BAA. Recruitment and testing take 7–10 days, you interview, and onboarding plus EHR access takes another 2–3.

Free consultation

Still not convinced that outsourcing will suit your business?

Get a 100% FREE consultation with one of the Outsourcey founders!

Efficiency & insane cost savings.+

In addition to the instant savings associated with offshore staffing solutions, if you come across a better price from a competitor, we'll beat it.

Security, loyalty, & peace of mind.+

Outsourcey brings employees secure employment, competitive wages, a family-like culture and a healthy work-life balance. We understand the intricacies of local Filipino culture and successfully foster loyalty to give you long-term retention and a competitive advantage.

No red tape & 100% transparency.+

Unlike our competitors which are owned by large private equity firms with layers of bureaucracy, you will have direct access to the Outsourcey founders at any stage.

The Outsourcey founders

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